Refreshing, Healthy, Affordable — Your New Go-To Soda
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a flexible refund and return policy to ensure your peace of mind. This policy outlines the details of returns, refunds, and related procedures to make the process simple and transparent for you.
1. Eligibility for Returns & Refunds
All orders are eligible for return and refund within 60 days from the date of delivery. To qualify for a refund, the products must be in their original condition, unopened, and undamaged. This ensures that the products can be resold and maintains the quality standards we stand by.
Returns will not be accepted if the products are opened, used, damaged due to improper handling, or modified in any way. Additionally, any free gifts or promotional items included in your order must be returned along with the main products to be eligible for a full refund.
2. Return Process
To initiate a return, please follow these simple steps:
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Visit the "Contact Us" page to get in touch with our customer support team. Provide your order number, contact information, and a brief explanation of the reason for your return.
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Our customer support team will review your request and provide you with a return authorization (RA) number and detailed return instructions within 1-2 business days.
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Package the products securely in their original packaging, include the RA number in the package, and ship the items back to the address provided in the return instructions. We cover the return shipping cost for all eligible returns — no extra fees will be charged to you.
3. Refund Processing Time
Once we receive and inspect your returned items (typically within 3-5 business days of delivery to our warehouse), we will initiate the refund process. Refunds will be processed within 5-10 business days after the inspection is completed.
All refunds are issued in USD (United States Dollars), the same currency used for your original purchase. The refund will be credited back to your original payment method (credit card, PayPal, etc.). Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider’s processing times.
4. Non-Refundable Items
At this time, all our products are eligible for return and refund within the 60-day period, provided they meet the eligibility criteria outlined above. There are no non-refundable items in our store.
5. Questions & Support
If you have any questions, concerns, or need assistance with a return or refund, please visit the "Contact Us" page to reach our customer support team. We are here to help and will respond to your inquiries as quickly as possible to ensure a smooth experience.
We value your trust and strive to make every purchase a positive one. Our refund policy is designed to be fair and flexible, so you can shop with confidence knowing that your satisfaction is our top priority.
